JAMU

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“The AI assistant from Kanbu makes it easier for students to navigate deadlines, applications, and the study system. It has handled hundreds of inquiries that previously overwhelmed the study office’s email.”

Renata Lucká

IT department, JAMU

/Overview/

Details

Chatbot Status:

Online

Offline

Industry:

Education

Web:

https://www.jamu.cz/

/about the client/

JAMU

The Janáček Academy of Music and Performing Arts in Brno (JAMU) is a public university founded in 1947. It offers bachelor’s, master’s, and doctoral programs in music and dramatic arts.

/problem/

Complex navigation within internal documents

Students and staff at JAMU often faced difficulties navigating operational matters of the university, such as timetables, exam dates, or administrative procedures. This information was scattered and difficult to locate, which led to frequent inquiries to the study office and unnecessary workload for administrative staff.

/solution/

A quick helper for common questions

By implementing the AI assistant from Kanbu.ai, JAMU centralized access to operational information. The chatbot provides immediate answers to common questions from students and staff, reducing the workload of administrative employees and improving user awareness. More information can be found in JAMU’s press release: https://www.jamu.cz/jamu-spousti-ai-chatbota-jako-pomocnika-svym-studentum-budoucim-studentum-i-zamestnancum-pro-lepsi-orientaci-v-provoznich-zalezitostech-skoly/

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/References/

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