“Thanks to Kanbu.ai, our prospects clearly understand what we offer, how the construction process works, and what they can expect. It has made the first contact easier and saves time for our team.”
Anton Doktor
Managing Director, JGroup.cz
/Overview/

Details

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/about the client/

JGroup.cz

JGroup.cz builds modern timber houses and custom prefabricated homes. As both manufacturer and contractor, they handle technical details, timelines, and individual project adjustments directly with clients. Customers frequently asked recurring questions – from basic specifications of standard house models to financing options, equipment, and the construction process. This put pressure on both the sales and client teams, slowed down response times, and complicated the initial decision-making phase.

/problem/

Recurring questions slowing down the initial contact

JGroup.cz builds modern turnkey prefabricated homes, offering dozens of standard variants as well as options for individual customization. However, before starting cooperation, dozens of questions kept recurring – from what is included in the price, to the stages of construction, financing options, or technical specifications. These inquiries overwhelmed the sales team and slowed down the initial contact with prospects, who often struggled to navigate the website structure or brochures.

/solution/

Product navigation and reduced team workload

By implementing the Kanbu.ai AI assistant, JGroup gained a reliable helper that answers the most common questions about homes, construction, pricing, and customization options. It helps prospects quickly navigate the offering, understand the cooperation process, and prepare for the first contact with a sales representative.

/References/

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