GenX
View onlineKanbu helped us answer over 1,000 inquiries per month – from supplement composition to plan personalization. Customers gain trust and answers faster, which would otherwise have to be handled by nutrition specialists.
Details
GenX.cz
GenX.cz offers DNA analysis and genetic testing for health, nutrition, and disease prevention. The website is full of expert information, certifications, and testing options. However, people often asked basic questions such as: "How does it work?", "Who is the test suitable for?", "Is the result confidential?" Customer support was overwhelmed, and moreover, the inquiries kept repeating.
Customer support could not respond effectively
Our customers often need immediate and accurate information about laboratory results and recommended dietary supplements. Traditional customer support could not effectively respond to specific inquiries, leading to delays and reduced client satisfaction.
Enhanced customer support
By implementing Kanbu.ai, we created an AI assistant that provides immediate and accurate answers based on verified data from our systems. This shortened response times, increased support efficiency, and improved the overall customer experience.
Who do I already work for?
Jgroup
I help answer frequently asked questions about homes, construction, and pricing – making communication with future clients simpler and more efficient.
Dazbog.ai
Thanks to me, Dazbog.ai has its own AI assistant that answers questions about our platform’s features and has saved dozens of hours of support time.
Viessmann
Kanbu.ai helped us make thousands of technical documents accessible through an AI assistant, significantly simplifying navigation through product information.
Want to answer customers faster and more accurately?
Try Kanbu.ai on your own website, or talk to us about a custom deployment — including connections to your systems.
