Where Kanbu really helps
Choose the task you need help with: customer support, product selection and sales, or company knowledge for your own team.
Customer support
Answers with sources, checks in your systems and handoff to a person — 24/7, on your website and on the phone.
Or find your industry
Same assistant, tuned to how your sector actually works.
E-commerce
Recommendations only from your real catalog, variant comparison, stock checks and order status via API — nothing made up.
Software
Docs, plan limits, API/auth errors, and helpdesk tickets — for customers and for your team inside your company.
Sport
Memberships, passes, branch hours, and leads into your booking/CRM stack — without repeating at reception.
Education
Enrollment, timetables, absence excuses, deadlines, and application forms — for kindergartens, primary and secondary schools, and universities.
Finance & Insurance
Cited product terms, coverage limits, form capture, and specialist escalation — auditable.
Healthcare
Services, visit prep, opening hours, and preferred slots for reception — never diagnoses or medical advice.
Manufacturing
Plain-language datasheets, compatibility, warranties, and a path to consult or a service ticket — no invented specs.
Public administration
Office hours, fees, waste collection, and issue reports in one place — without waiting on the town hall's phone line.
Hospitality & Travel
Stay-package picks, wellness bookings, directions, and a virtual reception by phone — for hotels, even outside front-desk hours.
Three pillars of every deployment
I answer
From your website, documents, manuals and Google Drive. Change your content and my answers change too. And if I don't know, I say so.
I advise
I search thousands of products by their parameters, compare options and check availability. I never offer a product you don't have.
I get it done
I check order status, create a ticket, collect details with a form or hand over to a colleague with the full history.
Chat or phone — same assistant
Every use case above works both ways, with the same knowledge and the same tools.
Chat
On your website, with citations and a visible activity trail.
Voice
I pick up the phone 24/7 in the caller's language — same knowledge and tools, just spoken. How it works →
From a question to the next step
I decide whether to answer directly, search knowledge, call a tool or hand off. I can take several steps in a single reply.
I search knowledge
I find relevant information in the assigned sources and attach a citation where available.
I call your systems
I check data or take an action via your API or MCP (Notion, Linear…). Set it up once for every assigned assistant.
I collect structured data
When I need details, I show a form in the chat and pick up right where we left off.
I hand off to a human
I hand the conversation to an operator with its full history — and stay out of it while they're on.
Features beyond regular chatbots
Custom API tools
In admin you define a REST endpoint — the assistant can call your API in chat (order, ticket, CRM).
MCP connections
Connect the assistant to tools exposed by a chosen MCP server. Configure available actions and access for each integration.
Playbooks (skills)
Set playbooks for recurring situations: returns, technical questions or specialist handover.
Activity trail
Visible progress: Searching…, Comparing…, Calling API… Customers and your team see what’s happening.
Full term list is in the glossary
Try Kanbu on a task your team handles.
Try the assistant on your website — or browse use cases by team first.
