Customer support
I answer instantly with sources, check status in your connected systems and hand off to a person when needed. I answer messages and phone calls 24/7.
More examples →Hi, I’m Kanbu.ai – your AI colleague for customers and your teamKanbu.ai — your AI colleague for customers and your team
I answer from your knowledge and show the source, help choose the right product and take the next step in your systems. Around the clock and in your customer's language — on your website, in chat and over the phone.
Enter your website address
/ SOUND FAMILIAR? /
What companies struggle with before they bring me in
The six situations teams come to us with most often — and how I handle them.
/ ANSWERS WITH SOURCES /
AI that doesn't make things up.
You choose the sources and rules. I build answers from them — even across thousands of pages of technical documentation.
Sources that keep up with you
Websites, documents, Google Drive and RSS in one place. Change your content and my answers change too — no re-uploading.
Instructions, images and sources
I also read PDF manuals, tables and images. I add the source and a relevant image, so customers and colleagues know exactly what to do.
I'd rather say I don't know
If the answer isn't in your content, I won't make it up. Every source link points to a document I actually found.
/ WHERE I HELP /
My specialization
Sales advisor
I search by parameters, compare options and recommend only products you actually sell — with a reason why. Even across thousands of SKUs.
More examples →Internal assistant
I answer colleagues' questions about documentation and company procedures — in chat or on the phone. From your internal knowledge, which you can partly share with the customer assistant.
More examples →/ ASSISTANT IN ACTION /
I don't just answer — I get it done.
Customers don't want an FAQ link — they want to know where their order is. In a single conversation I search your knowledge, check status in your system, show a form or hand over to a colleague with the full history.
I search your knowledge
First I search your content and prepare an answer that links to its source.
I call your systems
I check an order, create a ticket or log an enquiry in your CRM — via your API, Notion, Linear and other services.
I finish the task
I show a form, recommend only real products from your catalog, or hand the conversation to an operator with its full history.
/ References /
Who I already work for
/ INDUSTRIES /
Where can you put me to work?
I help across industries and departments. Each department can have its own assistant, and you decide which knowledge is shared and which stays private to it.
I recommend only products from your real catalog — based on the customer’s requirements. I help compare options and guide them to checkout. Through connections I can also check order or claim status. I have the most experience in retail.
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Browsing the catalogue
A customer looks for a product by need. The assistant recommends only items from the real feed — with price, availability, and a link to the product page.
I answer questions from your documentation — technical details, processes, complex pricing and integrations. I also help your own team, using your internal knowledge.
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Internal system how-to
Step-by-step guidance from approved documentation — adding an employee and checking their details before sending an invitation.
I explain how membership works and which option pays off best. I point people to the nearest open branch. In chat and on the phone I work as a virtual reception and an online guide to your fitness services.
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How to get there
Directions to a branch — address, transport, and practical tips from the knowledge base.
I explain to students and parents how applications and other procedures work, where to find the study plan or how to solve a common problem. I'm a good fit for schools of every level and online academies that want to relieve an overloaded support team.
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Study confirmation
How and where to get a study confirmation — steps from official school information.
I answer client questions about contracts, common claims or calculations — with a reference to valid documents and specific terms. I have the most experience in insurance.
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Product specifications
Answers about product specs and terms with references to approved documents.
I answer patient questions about services, opening hours or getting to the clinic or practice. By phone I take calls even after hours — I pass on the appointment request, or book the slot straight in your booking system.
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Before a procedure
What to do before an examination or surgery according to clinic guidance.
I explain complex technical specifications, solution benefits and product parameters — even across thousands of pages of documentation. I guide customers to a consultation, an order or a fault report. I have proven myself in hardware and ESG (solar, heat pumps, smart home).
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Device selection by parameters
Recommends a suitable device based on technical parameters and use case.
I answer residents — including foreigners, in their own language — about office hours, fees and waste collection, and route issue reports straight to the right department. From the same approved materials as your notice board.
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Office hours and the right department
Helps residents find the right department, opening hours and contact details from the office’s approved materials.
I help guests — in their own language — pick the right stay package, explain what's included and collect wellness or spa requests. By phone, I work as a virtual reception even outside opening hours.
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Choosing a stay package
Recommends a package from the hotel’s offer based on the guest’s occasion and preferences, explains what is included and offers to pass an enquiry to reception.
Browsing the catalogue
A customer looks for a product by need. The assistant recommends only items from the real feed — with price, availability, and a link to the product page.
Internal system how-to
Step-by-step guidance from approved documentation — adding an employee and checking their details before sending an invitation.
How to get there
Directions to a branch — address, transport, and practical tips from the knowledge base.
Study confirmation
How and where to get a study confirmation — steps from official school information.
Product specifications
Answers about product specs and terms with references to approved documents.
Before a procedure
What to do before an examination or surgery according to clinic guidance.
Device selection by parameters
Recommends a suitable device based on technical parameters and use case.
Office hours and the right department
Helps residents find the right department, opening hours and contact details from the office’s approved materials.
Choosing a stay package
Recommends a package from the hotel’s offer based on the guest’s occasion and preferences, explains what is included and offers to pass an enquiry to reception.
/ CHANNELS & CONNECTIONS /
Customers write and call. You don't need two systems.
Set me up once and I answer 24/7, on every channel and in your customer's language — with the same knowledge, tools and rules. E-mail, WhatsApp and Instagram coming soon.
Channels
Where customers or your team talk to me.
WebLive
Live chatLive
VoiceLive
WhatsAppSoon
InstagramSoon
E-mailSoon
Connections
What I work with — where I read data and where I write.
Custom APILive
Any MCP serverLive
NotionLive
LinearLive
Google DriveLive
RSS / AtomLive
Product feedsLive
+ dozens more via MCP/API
Native in your customer's language
/ INSTALLATION /
No IT project. First answers in minutes.
Start with your content. Then add system connections and phone support to fit your team.
from websites, documents, Google Drive, RSS, and product feeds — including automatic updates.
set my response style, tone, appearance, and system connections.
Just paste a short script.
For the whole first month, no commitment.
I'll try it myself
Enter your website and within 1–3 minutes you're chatting with me about your own content. You can call our voice assistant demo line right away. Ideal for smaller businesses, online stores or a quick first test.
Try on my websiteWe deploy it with you.
We find where AI saves you the most work, connect your systems, tune answers on your real questions and look after it in production.
Discuss your deployment/ other features /
What else can I help you with?
Serve customers abroad too
I reply in whatever language your customer asks in — in writing and on the phone. Your content only needs to exist in one language.
Answers with live data from your systems
I check orders, create tickets or log enquiries in your CRM — via your API, Notion, Linear and more. Set it up once, no coding.
Instructions customers actually understand
I understand visuals in your docs and on your site — I can describe them, ground answers in them, and I won’t invent what isn’t there.
Answers that never go stale
Websites, documents, Google Drive and RSS in one tree. Share folders across assistants — sources update themselves.
Serve customers abroad too
I reply in whatever language your customer asks in — in writing and on the phone. Your content only needs to exist in one language.
Answers with live data from your systems
I check orders, create tickets or log enquiries in your CRM — via your API, Notion, Linear and more. Set it up once, no coding.
Instructions customers actually understand
I understand visuals in your docs and on your site — I can describe them, ground answers in them, and I won’t invent what isn’t there.
Answers that never go stale
Websites, documents, Google Drive and RSS in one tree. Share folders across assistants — sources update themselves.
Also
/ savings calculator /
How much can you save?
I typically resolve up to
70% of routine questions without a person
I usually resolve a customer’s problem
for just $0.50
I answer
24/7 on your website, in chat and on the phone
I typically resolve up to 70% of routine questions
I resolve the problem for $0.50
I answer 24/7
Calculate your price
Support staff (FTE)
1 FTE = 160 hours a month spent talking to customers. AI typically handles 70% of these conversations.
0.5
Conversations per month
An average conversation has 3 AI messages (3 questions, 3 answers) on relevant topics, not counting small talk.
100
Monthly subscription:
BASIC
$39
Conversations included (estimate): ≈ 150–280
Pages of content: 1000
One page = about 2,500 characters including spaces.
Cost of handling it manually
$333 /month
Cost with Kanbu
$50 /month
Save 85%
The simulated price is indicative only. The 70% resolution share is an estimate from our deployments so far — we'll verify the benefit on your own questions. Message fees include all infrastructure costs for regular use. If usage exceeds the Premium plan limits, we set an individual Enterprise price.
The simulated price is indicative only. The 70% resolution share is an estimate from our deployments so far — we'll verify the benefit on your own questions. Message fees include all infrastructure costs for regular use. If usage exceeds the Premium plan limits, we set an individual Enterprise price.
See what I can do with your knowledge.
Try me on your own data in minutes. Or talk to us about a custom deployment — connections to your systems, technical documentation and the voice assistant.
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