Kanbu.ai helps us answer client inquiries about the HR system and documentation. Responses are accurate, clear, and available 24/7 – without burdening our team. An excellent helper for everyday operations.
Simona Urbánová
Customer Care Manager
madicine image
/ DETAILS /

Details

Availability:
Public
Private
Industry:
HR
AI
SaaS
HR system
Software
/ about the client /

Pinya HR

Pinya HR is Czech HR software that digitizes personnel processes from recruitment to offboarding. It offers clear management of employees, absences, training, and assets. More than 150 companies in 7 countries trust it.

/ problem /

Extensive documentation

Pinya HR users often needed to quickly find specific information in extensive documentation, leading to frequent support inquiries and lost time. Traditional search was inefficient and unintuitive, slowing onboarding of new employees and resolution of common issues.

/ solution /

Faster access to information

By implementing the Kanbu.ai AI assistant, we enabled Pinya HR users to get instant access to relevant information directly within the internal system. The assistant provides answers in the form of simple guides supplemented with images, which significantly sped up orientation in the system and reduced the burden on customer support.

/ References /

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