Adding and managing data
Here you configure which sources the agent responds from. Proper data setup has a major impact on answer quality.
Add web pages, files, or FAQ as the agent's knowledge sources.
↳[Source prioritization](/docs/adding-and-managing-data/adding-sources/source-prioritization)
Configure which sources the agent should prioritize when it can answer from multiple places at once.
Refresh source data manually or set up automatic updates.
↳[Website monitoring](/docs/adding-and-managing-data/updating-sources/website-monitoring)
Keep the knowledge base up to date — Kanbu watches for changes on your website and alerts you to new or removed pages.
Shared data sources across chatbots
Share knowledge sources across multiple agents within your organization.
Manage multiple sources at once — bulk refresh, delete, or change settings.
Let the agent search the web for an answer when it's not in the knowledge base — as a fallback for missing data.