Agent types

The agent type determines which features the chatbot has and which menus appear in the configuration. Switching the type unlocks features specific to that mode — for example, uploading a product feed for an online store.

1. How to do it

  1. Open Configuration — in the main menu, click the Configuration tab.

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  1. Expand the Agent dropdown — available types will be displayed.

https://app.notion.com

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  1. Select a type — click the desired option (AI assistant or E-commerce).
  2. Save the change — confirm by clicking Save. The menu will immediately adapt to the selected type.

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2. Available types

  • AI assistant (default) — a universal chatbot for answering from your web sources and files. Details: AI assistant
  • E-commerce — extends the AI assistant with product feed support. The chatbot can return specific products from the catalog. Details: E-commerce agent

Frequently asked questions

  • What happens to my data when I switch the agent type?

    Web sources, files, and other general settings are preserved. Only the set of available features and menus changes — we do not delete any data.

  • Can I switch back to the original type?

    Yes, at any time. The process is the same — select the previous type in the dropdown and save. Features specific to the inactive type (e.g. Feed for E-commerce) will be hidden from the menu, but their settings remain saved in case you switch back.

Related

AI assistant

E-commerce agent

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