RSS / Atom feed
Kanbu can also track an RSS or Atom feed as a source — typically a blog, news, or press-release feed. New items are added to the knowledge base automatically, without adding each article by hand.
1. How it works
- In Knowledge base, click +Add documents and select the RSS/Atom tab.
- Paste the feed URL (e.g.
https://www.yourwebsite.com/blog/feed) and confirm. - Kanbu downloads the feed and processes each item as its own source — each with its own processing status (Parsing, Embedding, Done, Error).
- On later checks, Kanbu re-downloads the feed and adds only new or changed items — based on the publish date in the feed itself, not on when you added the feed.
2. What you need
- A publicly accessible feed URL in RSS or Atom format.
- Each item needs at least a link or a title so Kanbu can identify it. Most feeds also include a guid, which Kanbu uses when present — this is the default behavior for the vast majority of CMS and blogging platforms.
3. When it's useful
- A company blog or news hub, where you want the chatbot to know about the newest articles without manual work.
- Press releases or announcements that change more often than the rest of your site.
- Product news published as a feed alongside your regular web pages.
For an online store's product catalog, use the product Feed (XML, Heureka, Zboží.cz, or Google Merchant) available on the E-commerce agent type instead of an RSS feed — see E-commerce agent. An RSS/Atom source is meant for text content (articles, news), not structured product data.
Frequently asked questions
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How often does Kanbu check the feed?
According to that source's automatic refresh setting — see Updating sources.
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What happens if an article disappears from the feed?
It follows the same removal-behavior setting as other monitored sources (Flag / Remove / Ignore).
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Does Kanbu support other feed formats too?
Yes — for online store product catalogs, Kanbu also supports the Heureka, Zboží.cz, and Google Merchant schemas (all in XML format) — see E-commerce agent.